PROFESSIONAL MANAGEMENT
We provide professional management services for community associations that includes professional guidance with qualified and dedicated services to not only maintain but to improve your community. Our specialty is the management of condominium and homeowner associations. We currently service Pinellas, Pasco and Hillsborough Counties in Florida.
We are a company that rarely solicits or advertises and we work to maintain long term relationships with our clients. In relying on references from the communities we manage and from other professionals we have worked with over the years we know that our commitment and level of quality of services provided to our clients are critical. It is a testament to our success to date and the success of the communities we manage.
EXPERIENCE
Our knowledge, experience, and integrity help ensure you have the professional guidance you need to effectively manage your community.
Founding members of the company have been in community management since 1995. We continue to build relationships within the community association industry that furthers our own knowledge and creates an expanding base of resources for our staff and the communities we manage. We remain open to new ideas and forwarding thinking striving to stay ahead of this ever changing and evolving world of community association management.
PERSONALIZED SERVICE
We recognize that the needs and wants of each individual community and Boards of Directors are not the same. We have the structure and the abilities to adapt and evolve to offer effective and successful services specific for you.
Our position is that this is your community and we provide services according to your perspective and standards. The Board of Directors are volunteers and we strive to provide services at a level that allows you to feel like a volunteer rather than feeling like you are working for your community!
Our Services
ACCOUNTING SERVICES
We offer complete accounting services. All reports include actual and year to date information. We use state of the art computer systems and software specially designed to meet the needs of our clients.
Tax Preparation
Citadel offers tax preparation services to all our Associations.
Payroll
Our office also can provide payroll services should your Association engage employees and require payroll and withholding services.
Professional Liaison
The manager will work closely with the Board’s Attorney, Accountants, and Insurance Representatives. In addition, the Manger will maintain on going relationships with municipal agencies, building inspectors, fire department, police and other officials to ensure proper compliance and quality of services provided.
EMERGENCY SERVICES
Our 24 hour emergency service is handled solely by Citadel employees. They can be reached at any hour of the day or night and the response time is extraordinary.
PROPERTY INSPECTIONS
Every property is inspected on a regular basis to ensure that each complex is being handled effectively and efficiently. We make sure the grounds and common areas are aesthetically well maintained. Any preventative maintenance issues will be reported to the Board.
MONTHLY REPORTING
Prior to the monthly Board meeting, every Board member will receive a detailed Manager Report which includes complete financial statements (including any outstanding delinquencies), the services performed during the past reporting period, and any problem areas and future planning issues for consideration by the Board.
